Opening an account at m99 is quick and easy. You can complete registration and start playing in just a few minutes. The full step-by-step process is outlined below.
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From registration to withdrawal, bonuses to technical issues — m99's Help Center has you covered every step of the way. Get support in Bangla, resolve issues in Bangla.
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Get Started
Opening an account at m99 is quick and easy. You can complete registration and start playing in just a few minutes. The full step-by-step process is outlined below.
Payment Guide
Depositing and withdrawing on m99 is completely secure and fast.
Making a deposit on m99 is simple and straightforward — funds are added to your account in as little as 2–5 minutes. m99 supports all the most popular payment methods used in Bangladesh.
To make a deposit, log in to your m99 account and click the "Wallet" or "Deposit" button. Select your preferred payment method and follow the on-screen instructions.
| Payment Methods | Minimum | Maximum | Processing | Status |
|---|---|---|---|---|
| Mobile Pay | ৳500 | ৳50,000 | Instant | Active |
| Nagad | ৳500 | ৳50,000 | Instant | Active |
| Rocket | ৳500 | ৳30,000 | Instant | Active |
| DBBL | ৳1,000 | ৳1,00,000 | 1–3 minutes | Active |
| Bank Transfer | ৳2,000 | ৳5,00,000 | 1–2 business days | Limited |
Detailed Guide
Whether you're new to m99 or a long-time player, our Help Center is here for you whenever you need it. We believe players enjoy the experience most when they're free from hassle.
Managing your m99 account is straightforward. You can update your name, email, phone number, and password at any time from your profile page. If you forget your password, use the "Forgot Password" option — an OTP will be sent to your registered mobile number.
We recommend enabling two-factor authentication (2FA) to keep your account secure. It brings your risk of being hacked down to nearly zero and can be turned on easily from the Settings page.
KYC verification is a key part of m99's security framework. Simply upload a clear photo of your National ID or passport, and verification is usually completed within 24 hours. Once verified, you won't need to do it again.
M99's bonus system is pretty straightforward, though there are a few conditions that first-time users often miss. You'll need to use a promo code on your first deposit to claim the welcome bonus. Bonus funds cannot be withdrawn directly — you'll first need to place bets totalling a set amount (typically 10–20x the bonus) before withdrawing.
Cashback bonuses are credited every Monday as a percentage of your losses from the previous week. These bonuses typically carry no wagering requirements, so you can withdraw them directly.
M99 offers the most cricket betting markets in Bangladesh. On a single match, you can bet across 50+ markets — including Match Winner, Top Batsman, Total Runs, and Over/Under. In live betting, odds shift every second, so timing your bet right makes all the difference.
Pre-match betting for football is typically available up to 48 hours before kick-off. With in-play betting, you'll need to stay sharp — odds can change very quickly.
Issues like games not loading, stuck payments, or trouble logging in can come up from time to time. In most cases, clearing your browser cache or updating the app is all it takes to fix the problem.
If funds haven't appeared in your account 15 minutes after payment, contact us via live chat with a screenshot of the transaction. Our support team typically resolves the issue within 5 minutes.
Contact Us Directly
Our support team is always on hand for any issue you run into. Choose the contact method that works best for you.
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